Made for Shopify

An AI shop assistant that actually knows your store.

Help Pilot answers product, policy and order questions on your Shopify storefront in plain English, 24/7, in any language, with zero theme edits. Voice-enabled. Installs in under a minute.

Free plan available No code changes Cancel anytime

Built for Shopify

< 60sto install

24/7always answering

40+languages out of the box

0lines of code

Features

Every shopper question, already answered.

Help Pilot connects directly to your Shopify catalog, policies and orders, so it answers from your real store data. No prompt engineering, no manual FAQ uploads, no maintenance.

Knows your catalog

Live access to your products, variants, prices and stock. Shoppers get accurate answers and clickable product cards that link straight to the PDP.

Cites your policies

Shipping, returns, exchanges, gift cards. Help Pilot reads your store policies and points shoppers to the right page instead of guessing.

Order lookup with verification

Returning customers get order status and tracking after a quick email verification, so no order details leak across browsers.

Voice mode included

Hands-free chat with natural turn-taking and barge-in. Optional per shop, with a single click in settings.

Multilingual by default

Detects the shopper's storefront locale and replies in the same language. Works out of the box for 40+ languages.

Matches your brand

Pick an accent color, avatar, launcher icon and welcome message. Optional 'powered by' branding to remove on higher plans.

Product cards

Answers that link straight to checkout.

When a shopper asks "Do you have this in green?", Help Pilot doesn't reply with a wall of text. It surfaces matching products as rich cards that link directly to the right PDP, turning support into sales.

Variant-aware search across your live catalog
Clickable product, policy and collection cards
Order status cards for verified customers

Voice mode

Hands-free chat, with barge-in.

Some shoppers would rather talk than type. Help Pilot's voice mode supports natural turn-taking, interrupts gracefully, and keeps the same context as the typed conversation, so switching modes mid-chat just works.

Real-time speech-to-text and text-to-speech
Interrupt the bot mid-sentence, like a real call
Choose from multiple voices per store

How it works

Live on your store in under a minute.

No JavaScript snippet to paste, no developer required. Help Pilot ships as a Shopify app extension that activates from your theme editor.

Install from Shopify

One click from the App Store. Help Pilot requests only the minimum scopes it needs: products, policies, orders and storefront embed.

Pick your style

Set the accent color, avatar, welcome message and position from the admin Settings page. Optionally enable voice mode and choose a voice.

Activate the embed

Toggle the Help Pilot app embed in your theme editor and hit Save. The launcher appears on every storefront page, ready to chat.

FAQ

Questions, answered.

Do I need to edit my theme?

No. Help Pilot installs as a Shopify app embed. Once you toggle it on in the theme editor, the launcher appears on every page. No Liquid, no JavaScript snippets, no developer.

Where does the AI get its answers from?

Directly from your store. Help Pilot uses the Shopify Admin and Storefront APIs to read your live products, variants, prices, store policies and (for verified shoppers) order status. There is no separate knowledge base to maintain.

What about customer data and privacy?

Conversations are stored against your shop so you can review them from the admin. Personal order data is only revealed after the shopper passes an email-based verification step, and is scoped to their browser session. See our privacy policy for details.

How much does it cost?

Help Pilot has a free plan to get you started. Paid tiers are available through Shopify's standard managed pricing if you need more messages or to remove branding. You'll see all of the options on the Billing page inside the app.

Does it support languages other than English?

Yes. Help Pilot detects the shopper's storefront locale and replies in that language automatically. The admin UI itself can also be switched to your preferred language from Settings.

Can I disable voice mode?

Voice mode is off by default. You can enable it per store from the admin Settings page, choose from several voices, and toggle it back off at any time.

Give your store a 24/7 support agent.

Install Help Pilot in under a minute. No code, no commitment.